Customer Support Associate Jobs in Rupeek Careers

Location: Bengaluru
Updated On: January 8, 2025

Salary Range: ₹2,40,000 - ₹2,52,000 per year

Rupeek is hiring a Customer Support Associate to provide outstanding service to customers. If you have excellent communication skills and a passion for helping others, this role is for you.

Responsibilities:

• Assist customers via phone, email, and chat with timely and accurate solutions.
• Build positive relationships to earn customer trust and loyalty.
• Collect and analyze customer feedback to improve service quality.
• Stay updated on company policies, products, and services.
• Collaborate with internal teams to resolve complex customer issues.
• Contribute to new customer support initiatives and processes.
• Maintain detailed records of customer interactions.
• Follow company standards for quality and professionalism.

Skills Required:

1. Excellent communication and interpersonal skills.
2. Strong problem-solving and analytical abilities.
3. Proficiency in using CRM systems and customer support tools.
4. Ability to work independently and as part of a team.
5. High attention to detail and accuracy.
6. Positive attitude and focus on customer satisfaction.

Eligibility:

• Freshers from any educational background are welcome to apply.

Experience:

• No prior experience required.

Work Details:

• Working Days: 5 days a week
• Type: Full-time, in-office role

Benefits:

• Competitive salary and benefits.
• Opportunity to grow in a dynamic company.
• Comprehensive training programs.
• Positive and supportive work culture.

About Rupeek:

Rupeek is one of India’s fastest-growing fintech companies, offering gold loans and other financial solutions. Join Rupeek as a Customer Support Associate and be part of a team that values customer satisfaction and innovation!