Amazon Recruitment 2023

The Customer Success Associate is responsible for providing customer support to Amazon customers. This includes tasks such as responding to customer inquiries, resolving customer issues, and providing customer education. The Customer Success Associate must be friendly, professional, and have excellent customer service skills.

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Responsibilities:

• Respond to customer inquiries via phone, chat, and email
• Resolve customer issues in a timely and efficient manner
• Provide customer education and support
• Other duties as assigned

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Skills:

• High school diploma or equivalent
• 1-2 years of experience in customer service
• Excellent customer service skills
• Strong communication skills (written and verbal)
• Proficient in Microsoft Office Suite