Amazon Recruitment 2023

Amazon, a global e-commerce company, seeks a highly organized and customer-focused individual to join their team as a Front Office Executive. As a Front Office Executive at Amazon, you will be the first point of contact for visitors and customers, providing excellent service and ensuring a smooth and efficient front desk operation. This is an exciting opportunity for individuals with exceptional communication skills, a friendly demeanour, and a passion for delivering outstanding customer service.

Amazon Careers

Responsibilities:

1. Customer Service: Greet and welcome visitors and customers in a professional and friendly manner. Address their inquiries, provide information about products and services, and assist with their needs. Ensure a positive and memorable experience for all visitors and customers.
2. Front Desk Operation: Manage the reception area and ensure it is clean, organized, and presentable at all times. Answer incoming calls, screen and direct them to the appropriate personnel. Receive and distribute incoming mail, packages, and deliveries. Maintain visitor logs and ensure security procedures are followed.
3. Administrative Support: Provide administrative support to various departments as needed. Assist with scheduling meetings, coordinating travel arrangements, and maintaining office supplies and inventory. Handle general clerical tasks such as filing, scanning, and data entry.
4. Problem Resolution: Address customer concerns and complaints in a prompt and professional manner. Collaborate with relevant teams to resolve issues and ensure customer satisfaction. Escalate complex problems to the appropriate department for further resolution.
5. Communication and Coordination: Liaise with internal teams and external stakeholders to facilitate smooth communication and coordination. Maintain effective communication channels to ensure timely and accurate dissemination of information. Collaborate with colleagues to ensure a cohesive and collaborative work environment.

Amazon Jobs Near Me

Qualifications:

• Bachelor's degree in any discipline (preferred).
• Prior experience in a customer service or front office role is advantageous.
• Excellent communication and interpersonal skills.
• Professional and pleasant demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to remain calm and composed in a fast-paced environment.
• Problem-solving and decision-making skills.
• Attention to detail and high level of accuracy.
• Ability to handle confidential information with discretion.