Au Small Finance Bank Recruitment 2023

The Front Office Executive is responsible for providing customer service and support at Au Small Finance Bank branches. This includes tasks such as opening accounts, processing transactions, and resolving customer queries. The Front Office Executive must be able to work independently and as part of a team, and be able to meet customer expectations.

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Responsibilities:

• Open accounts for new customers.
• Process transactions, such as deposits, withdrawals, and transfers.
• Resolve customer queries and complaints.
• Provide customer service and support.
• Maintain branch records and files.
• Other duties as assigned by the Branch Manager.

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Skills:

• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to meet customer expectations
• Knowledge of banking products and services
• Proficiency in Microsoft Office Suite