Blue Dart Recruitment 2023

An Operations Analyst is responsible for analyzing and optimizing business operations within a company or organization. This role typically involves using data analysis and process improvement methodologies to identify inefficiencies and develop solutions for improvement.

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Responsibilities:

• Manage and develop reports to track the performance of the order management system
• Conduct reviews of the order management system and its processes
• Investigate and resolve customer service inquiries
• Ensure the order management system operates in an efficient

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Qualifications:

• Bachelor's degree in Computer Science
• At least 2 years of experience working with an order management system
• Proficient in SQL and Excel