The Customer Officer is responsible for providing excellent customer service to Byju's customers.

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Responsibilities:

• Answer customer inquiries and complaints
• Troubleshoot customer issues
• Process refunds and cancellations
• Provide information about Byju's products and services

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Qualifications:

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure
• Proficiency in Microsoft Office Suite