The Call Center Representative is responsible for the overall customer experience of our product.

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Responsibilities:

• Understand customer needs and create a customer-focused strategy to improve the customer experience.
• Work with customer service to resolve customer issues and track customer feedback.
• Manage customer communication and ensure that all customers are treated fairly and with respect.

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Qualifications:

• Bachelor's degree or equivalent experience in a customer service
• 2 years of experience in a customer service
• Strong communication skills and ability to manage customer relationships effectively.