Call Center Representative in JSW Steel

As a Call Center Representative at JSW Steel, you'll be the friendly voice on the other end of the line, providing exceptional customer service to our valued clients. You'll play a crucial role in building and maintaining positive relationships, ensuring their needs are met promptly and efficiently.

JWS Steel Jobs For Freshers

Responsibilities:

• Answer incoming calls and respond to inquiries promptly and professionally.
• Provide accurate and detailed information about JSW Steel's products, services, and policies.
• Actively listen to customer concerns and work diligently to resolve issues in a timely and satisfactory manner.
• Process orders and update customer accounts accurately.
• Maintain detailed records of interactions and document customer feedback.
• Contribute to a positive and collaborative team environment.