Position title
Call Center Representative Job Vacancy in JSW Steel - Latest Job - Bpo Jobs
Job Location
India
Remote work from: IND
Base Salary
USD.12-USD.20 Per hour
Qualifications
12th Pass, Graduate
Employment Type
Full-time
Description
Call Center Representative Job Vacancy in JSW Steel
As a Call Center Representative at JSW Steel, you'll be the friendly voice on the other end of the line, providing exceptional customer service to our valued clients. You'll play a crucial role in building and maintaining positive relationships, ensuring their needs are met promptly and efficiently.
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Responsibilities:
- Answer incoming calls and respond to inquiries promptly and professionally.
- Provide accurate and detailed information about JSW Steel's products, services, and policies.
- Actively listen to customer concerns and work diligently to resolve issues in a timely and satisfactory manner.
- Process orders and update customer accounts accurately.
- Maintain detailed records of interactions and document customer feedback.
- Contribute to a positive and collaborative team environment.
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Skills:
- Excellent communication and interpersonal skills.
- Strong active listening and problem-solving abilities.
- Proficiency in computer applications, including CRM systems.
- Ability to work independently and as part of a team.
- Positive attitude and a genuine desire to help others.
- Excellent time management and organizational skills.
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Hiring organization
Date posted
January 26, 2024
Valid through
August 31, 2024
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