Client Service Specialist

As a Client Service Specialist, you will be the main point of contact for our valued clients, ensuring their needs are met promptly and efficiently. You will build strong relationships, manage orders, and troubleshoot any issues that arise. This is a fast-paced and dynamic role with the opportunity to make a real impact on our business.

Mankind Pharma Careers

Responsibilities:

• Build and maintain positive relationships with assigned clients
• Understand client needs and proactively suggest solutions
• Ensure timely and accurate communication through various channels
• Conduct regular account reviews and identify areas for improvement
• Process client orders efficiently and accurately
• Track order status and proactively address any potential delays
• Manage returns and exchanges in a timely and professional manner
• Maintain accurate records of all client interactions and transactions

Mankind Pharma Jobs Near Me

Skills:

• Excellent communication and interpersonal skills, both written and verbal
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in MS Office Suite (Word, Excel, PowerPoint)
• Familiarity with CRM software a plus
• Customer service experience preferred, but not essential
• Fresh graduates with a bachelor's degree in any discipline are welcome to apply

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