Cognizant Recruitment 2023

The Front Desk Manager is responsible for the overall operation of the front desk, including hiring, training and scheduling of staff, managing daily operations, maintaining customer service standards and overseeing inventory of front desk supplies.

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Responsibilities:

• Supervise and schedule staff
• Oversee daily operations
• Handle customer complaints and inquiries
• Maintain inventory of front desk supplies

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Qualifications:

• Proven supervisory experience
• Strong customer service skills
• Knowledge of front desk procedures and equipment