Kotak Bank Recruitment 2023

Kotak Bank, a leading private sector bank in India, is currently hiring for the position of Collections Manager. This is an exciting opportunity for individuals with experience in collections and recovery operations. As a Collections Manager at Kotak Bank, you will be responsible for managing and overseeing the collections process to ensure the timely recovery of outstanding debts.

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Responsibilities:

1. Develop and implement effective collections strategies and processes to maximize recovery of overdue payments.
2. Monitor delinquent accounts and take appropriate actions to minimize bad debt risk.
3. Lead a team of collections executives and provide guidance and support to achieve collection targets.
4. Conduct regular performance evaluations of the team and provide feedback for improvement.
5. Review and analyze collected data to identify trends, risks, and opportunities for process enhancements.
6. Liaise with internal stakeholders, such as credit teams and legal departments, to resolve customer issues and disputes.
7. Ensure compliance with regulatory requirements and company policies during the collections process.
8. Develop relationships with external agencies and vendors for outsourcing collections activities, if required.
9. Prepare reports and presentations on collection performance and present findings to senior management.
10. Stay updated with industry best practices and market trends in collections and recovery operations.

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Skills:

1. Bachelor's degree in Finance, Business Administration, or a related field.
2. Proven experience in collections and recovery operations, preferably in the banking or financial services industry.
3. Strong knowledge of collections strategies, credit risk management, and regulatory guidelines.
4. Excellent leadership and team management skills.
5. Analytical mindset with the ability to interpret data and make data-driven decisions.
6. Strong negotiation and communication skills.
7. Ability to work under pressure and meet collection targets.
8. Proficiency in using collection software and MS Office applications.
9. Knowledge of local legal and regulatory frameworks related to collections and recovery.
10. Willingness to travel within the assigned region, if required.