Position title
Customer Officer - Job Change - Job Vacancy in Myntra
Job Location
India
Remote work from: IND
Base Salary
USD.11-USD.21 Per hour
Qualifications
12th Pass, Graduate
Employment Type
Full-time
Description
Customer Officer
Myntra is India's leading fashion e-commerce platform, offering a wide range of apparel, footwear, accessories, and beauty products from top brands and independent sellers. We're committed to providing our customers with a seamless and enjoyable shopping experience, and our Customer Officers play a vital role in achieving that goal.
Myntra Careers
Responsibilities:
- Provide exceptional customer service: Respond to customer inquiries promptly and professionally, across various channels (phone, email, chat).
- Resolve customer issues efficiently: Investigate and troubleshoot problems, offering solutions that exceed customer expectations.
- Build positive customer relationships: Be a friendly and approachable point of contact, fostering trust and loyalty with Myntra customers.
- Stay informed about company policies and products: Regularly update your knowledge to ensure you can provide accurate and helpful information to customers.
- Contribute to continuous improvement: Share customer feedback with relevant teams and suggest improvements to processes and procedures.
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Myntra Jobs Near Me
Skills:
- Excellent communication and interpersonal skills: Ability to listen actively, communicate clearly, and build rapport with customers.
- Problem-solving skills: Ability to identify and analyze customer issues, and propose effective solutions.
- Technical skills: Proficient in using computers and various software applications, including CRM systems.
- Time management skills: Ability to prioritize tasks and meet deadlines efficiently in a fast-paced environment.
- Adaptability and willingness to learn: Eagerness to stay updated on company policies, products, and industry trends.
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Hiring organization
Date posted
February 10, 2024
Valid through
August 31, 2024
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