Position title
Customer Officer - Job Change - Job Vacancy in Myntra
Job Location
India
Remote work from: IND




Base Salary
USD.11-USD.21 Per hour
Qualifications

12th Pass, Graduate

Employment Type
Full-time




 

 

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Description

Customer Officer

Myntra is India's leading fashion e-commerce platform, offering a wide range of apparel, footwear, accessories, and beauty products from top brands and independent sellers. We're committed to providing our customers with a seamless and enjoyable shopping experience, and our Customer Officers play a vital role in achieving that goal.

Myntra Careers

Responsibilities:

  • Provide exceptional customer service: Respond to customer inquiries promptly and professionally, across various channels (phone, email, chat).
  • Resolve customer issues efficiently: Investigate and troubleshoot problems, offering solutions that exceed customer expectations.
  • Build positive customer relationships: Be a friendly and approachable point of contact, fostering trust and loyalty with Myntra customers.
  • Stay informed about company policies and products: Regularly update your knowledge to ensure you can provide accurate and helpful information to customers.
  • Contribute to continuous improvement: Share customer feedback with relevant teams and suggest improvements to processes and procedures.

   

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Myntra Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills: Ability to listen actively, communicate clearly, and build rapport with customers.
  • Problem-solving skills: Ability to identify and analyze customer issues, and propose effective solutions.
  • Technical skills: Proficient in using computers and various software applications, including CRM systems.
  • Time management skills: Ability to prioritize tasks and meet deadlines efficiently in a fast-paced environment.
  • Adaptability and willingness to learn: Eagerness to stay updated on company policies, products, and industry trends.

 

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Date posted
February 10, 2024
Valid through
August 31, 2024
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Position: Customer Officer - Job Change - Job Vacancy in Myntra

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