Position title
Customer Service Manager - Online Jobs - Accenture Careers For Freshers
Job Location
India
Remote work from: IND




Base Salary
USD.21-USD.32 Per hour
Qualifications

Graduate

Employment Type
Full-time




 

Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Customer Service Manager

As a Customer Service Manager at Accenture, you'll play a pivotal role in shaping positive client experiences by leading and empowering a team of service professionals. This freshers-friendly opportunity offers you the perfect platform to launch your career in a dynamic and impactful environment, fueled by cutting-edge technology and a global focus.

Accenture Careers

Responsibilities:

  • Lead and Manage: Foster a high-performing team environment, providing coaching, motivation, and performance feedback to your team members. Ensure they possess the knowledge and skills to effectively resolve customer inquiries and deliver exceptional service.
  • Champion Client Success: Be the face of Accenture for your clients, proactively addressing their needs and concerns. Identify and escalate complex issues, working collaboratively with internal stakeholders to achieve swift and satisfactory resolutions.
  • Drive Operational Excellence: Continuously monitor and assess team performance, identifying areas for improvement and implementing data-driven initiatives to enhance efficiency and client satisfaction.
  • Embrace Innovation: Stay abreast of emerging trends and technologies in the customer service domain, actively seeking opportunities to incorporate them into your team's practices for improved service delivery.
  • Be a Team Player: Collaborate effectively with cross-functional teams across the organization, ensuring seamless client interaction and a unified support experience.

Accenture Jobs Near Me

Skills:

  • Strong leadership skills: with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills: both written and verbal.
  • Problem-solving and critical thinking skills: to identify and resolve complex customer issues.
  • Analytical skills: to interpret data and make informed decisions.
  • Customer-centricity: with a passion for exceeding expectations and building lasting relationships.

 

Tags:

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Date posted
February 13, 2024
Valid through
August 31, 2024
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Position: Customer Service Manager - Online Jobs - Accenture Careers For Freshers

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