Position title
Customer Success Associate - Job Seeker - Accenture Careers
Job Location
India
Remote work from: IND




Base Salary
USD.20-USD.32 Per hour
Qualifications

Graduate

Employment Type
Full-time




 

Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Customer Success Associate

Accenture is a global professional services company, leading the way in digital, cloud, and security solutions. We empower clients across 40+ industries with cutting-edge strategy, consulting, technology, and operations services. As an Accenture Customer Success Associate, you'll be joining a collaborative and dynamic team, playing a pivotal role in fostering client success and maximizing the value of our solutions.

Accenture Careers

Responsibilities:

  • Proactively build and manage strong relationships with assigned clients, becoming a trusted advisor and advocate.
  • Champion client success stories by gathering feedback, identifying and resolving issues promptly, and ensuring a seamless client experience.
  • Track and analyze key performance indicators (KPIs) to measure client satisfaction and identify areas for improvement.
  • Collaborate closely with internal teams including project delivery, solution experts, and account managers to drive successful outcomes.
  • Contribute to continuous improvement of processes and tools within the Client Success function.

Accenture Jobs Near Me

Skills:

  • BSc/BA degree or equivalent qualification in any relevant field (e.g., Business, Marketing, Technology).
  • Strong communication and interpersonal skills, with the ability to build rapport and effectively engage with clients at all levels.
  • Excellent problem-solving and analytical skills, able to identify issues and proactively offer solutions.
  • Proficiency in MS Office Suite and familiarity with CRM tools preferred.
  • A passion for learning and development, eager to grow your knowledge and expertise within the customer success domain.

 

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Date posted
February 12, 2024
Valid through
August 31, 2024
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Position: Customer Success Associate - Job Seeker - Accenture Careers

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