Position title
Customer Support Analyst - Search Vacancy - Job in JSW Steel
Job Location
India
Remote work from: IND




Base Salary
USD.12-USD.22 Per hour
Qualifications

Any Graduate

Employment Type
Full-time




 

Description

Customer Support Analyst

We are seeking a dedicated and empathetic Customer Support Analyst to join our team at JSW Steel. The ideal candidate will be a problem solver who is passionate about providing exceptional customer service.

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Responsibilities:

  • Customer Support: Provide timely and effective support to customers, addressing and resolving queries and issues.
  • Problem Solving: Analyze customer problems and provide appropriate solutions.
  • Communication: Maintain clear and effective communication with customers, ensuring that they are kept informed of issue resolution progress.
  • Documentation: Document customer interactions and issue resolution details, maintaining a comprehensive database of queries and resolutions.

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Skills:

  • Communication: Excellent verbal and written communication skills.
  • Problem-Solving: Strong problem-solving skills with the ability to handle customer issues effectively.
  • Technical Proficiency: Proficiency in using customer relationship management (CRM) software.
  • Customer Service: Exceptional customer service skills with a patient and empathetic approach.

 

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Date posted
February 22, 2024
Valid through
August 31, 2024
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Position: Customer Support Analyst - Search Vacancy - Job in JSW Steel

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