Dabur Recruitment 2023

Job Title: Customer Service Representative

Department: Customer Service

Reports To: Customer Service Manager

Summary: The Customer Service Representative is responsible for providing excellent customer service to customers via phone, email, and chat. This role is essential to the success of Dabur and plays a critical role in ensuring that customers are satisfied with their experience. The ideal candidate will have excellent communication and interpersonal skills, be able to resolve customer issues in a timely and efficient manner and be passionate about customer service.

Dabur Jobs Near Me

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate department as needed
• Provide feedback to the Customer Service Manager on customer trends and feedback
• Maintain accurate records of all customer interactions
• Stay up-to-date on Dabur products and services.

Dabur Careers

Qualifications:

• Excellent communication and interpersonal skills
• Ability to resolve customer issues in a timely and efficient manner
• Passion for customer service
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong understanding of Dabur products and services.