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Accenture is a global professional services company, leading the way in digital, cloud, and security solutions. We empower clients across 40+ industries with cutting-edge strategy, consulting, technology, and operations services. As an Accenture Customer Success Associate, you'll be joining a collaborative and dynamic team, playing a pivotal role in fostering client success and maximizing the value of our solutions.

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Responsibilities:

• Be a Client Champion: Build strong relationships with assigned clients, understanding their unique needs and challenges.
• Become a Knowledge Hub: Proactively gather and share relevant information, resources, and best practices to empower clients to maximize their success.
• Drive Adoption and Value: Assist clients in onboarding, using, and achieving business value from our solutions, providing ongoing guidance and support.
• Gather Feedback and Advocate for Improvement: Actively solicit client feedback, identify areas for improvement, and champion client needs internally.
• Collaborate and Contribute: Work effectively within a cross-functional team, supporting colleagues and contributing to overall team success.

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Skills:

• Strong understanding of WordPress architecture, theme development, and plugin development.
• Proficiency in PHP, HTML, CSS, and JavaScript.
• Experience with MySQL databases.
• Understanding of responsive design principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

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