DBS Bank Recruitment 2023

DBS Bank, a leading financial services group in Asia, is currently hiring for the position of Client Service Specialist. If you have a strong customer service orientation and are interested in a career in the banking sector, this could be a great opportunity for you.

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Responsibilities:-

1. Building and maintaining strong relationships with clients, serving as their primary point of contact.
2. Assisting clients with various banking transactions, account inquiries, and service requests.
3. Providing guidance and information on a wide range of banking products and services.
4. Resolving client complaints or issues promptly and effectively.
5. Proactively identifying opportunities to enhance the client experience and promoting relevant products and services.
6. Collaborating with internal teams to address client inquiries or concerns and ensure timely resolution.
7. Keeping abreast of banking regulations, policies, and procedures to ensure compliance and accurate information delivery.
8. Maintaining accurate client records and documentation.
9. Identifying and escalating any potential risks or fraudulent activities.
10. Staying updated on market trends, industry developments, and product knowledge.