DBS Bank Recruitment 2023

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, as well as the ability to resolve customer inquiries and complaints in a timely and efficient manner.

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Responsibilities:

• Answer customer inquiries and resolve issues in a timely and efficient manner
• Provide excellent customer service, both over the phone and through email
• Escalate issues to the appropriate team members as needed
• Work with other departments to ensure that customer needs are met
• Stay up-to-date on DBS Bank products and services

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Skills:

• Strong communication skills, both written and verbal
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of DBS Bank products and services