Ecom Express Recruitment 2023

We are looking for Customer Success Managers to join our team. The ideal candidate will be a highly motivated and results-oriented individual with a passion for customer service. The Customer Success Manager will be responsible for ensuring that Ecom Express's customers are successful in using our services.

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Responsibilities:

• Understand customer needs and requirements.
• Develop and implement customer success plans.
• Manage customer relationships.
• Resolve customer issues.
• Provide training and support to customers.
• Track and measure customer satisfaction levels.

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Skills:

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Experience with customer relationship management (CRM) software.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.