12th Pass, Graduate
Flipkart Hiring Jobs
As a Back Office Assistant, you'll play a crucial role in supporting the smooth functioning of our operations. You'll be responsible for a variety of administrative tasks, ensuring accuracy, efficiency, and timely completion. This is a fantastic opportunity for a bright and motivated individual to gain valuable experience in the exciting world of e-commerce and contribute to the success of Flipkart.
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Responsibilities:
- Manage and organize filing systems, both physical and digital.
- Prepare and maintain documentation, reports, and presentations.
- Coordinate travel arrangements and meetings.
- Answer phone calls and emails efficiently and professionally.
- Assist with data entry and other administrative tasks as assigned.
- Provide exceptional customer service by promptly responding to inquiries and resolving issues.
- Proactively identify and escalate customer concerns to the appropriate team.
- Follow up with customers to ensure their satisfaction.
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Skills:
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented and quality-focused.
- Ability to learn new systems and procedures quickly.
- Positive attitude and willingness to help others.
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