Flipkart Recruitment 2024

We are looking for a motivated and enthusiastic Customer Care Agent to join our team at Flipkart. The ideal candidate is someone who is passionate about delivering exceptional customer service and is eager to learn and grow in a dynamic e-commerce environment.

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Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, and chat, ensuring a high level of customer satisfaction.
• Order Management: Assist customers with placing orders, tracking shipments, and handling returns and exchanges.
• Feedback Collection: Collect and document customer feedback to help improve our products and services.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer proficiency and familiarity with e-commerce platforms.

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