Flipkart Work From Home Jobs

We are seeking a dedicated and enthusiastic Customer Service Associate to join our team on a permanent work-from-home basis. The Customer Service Associate will be the first point of contact for our customers and will provide outstanding customer service by answering queries, handling complaints, and troubleshooting problems.

Flipkart Permanent Work From Home

Responsibilities:

1. Responding promptly to customer inquiries through various channels such as phone, email, and social media.
2. Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
3. Keeping records of customer interactions, transactions, comments, and complaints.

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Skills:

1. Excellent communication and interpersonal skills.
2. Ability to handle stressful situations and remain calm.
3. Proficient in relevant computer applications and call center systems.