Front Desk Manager In Byjus

BYJU'S is a leading edtech company revolutionizing the learning landscape for students worldwide. We empower students of all ages to excel through innovative learning programs, engaging content, and passionate teachers. As a Front Desk Manager at BYJU'S, you'll be at the heart of our vibrant learning community, playing a crucial role in creating a welcoming and supportive environment for students and parents.

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Responsibilities:

• Lead the Front Desk Team: Oversee the day-to-day operations of the front desk, ensuring a smooth and efficient flow of students and parents.
• Welcome & Assist: Greet students and parents with warmth and professionalism, providing clear information and guidance on BYJU'S programs and services.
• Problem-Solver: Address inquiries and concerns promptly and effectively, ensuring timely resolution of any issues.
• Communication Hub: Maintain clear communication with internal teams (sales, academics, etc.) to ensure seamless student experience.
• Data & Reporting: Manage front desk data, including student registrations, appointments, and feedback, generating reports for internal analysis.
• Team Player: Foster a collaborative and supportive environment within the front desk team, promoting teamwork and knowledge sharing.

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Skills:

• Excellent communication and interpersonal skills: You thrive in building rapport and understanding diverse needs.
• Strong organizational and time management skills: You can prioritize tasks effectively and maintain a well-organized workspace.
• Problem-solving and decision-making skills: You can analyze situations, identify solutions, and make sound decisions under pressure.
• Proficiency in MS Office Suite: You are comfortable navigating and using relevant software for data management and reporting.
• Bachelor's degree in any relevant field (preferred): Education, Business Administration, Hospitality, or equivalent.
• Freshers welcome: We value your enthusiasm and eagerness to learn, and we offer comprehensive training to equip you for success.

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