ICICI Bank Recruitment 2023

The Mobile Banking Executive is responsible for providing excellent customer service to ICICI Bank's mobile banking customers. This includes resolving customer queries, cross-selling products and services, and providing general information about the bank's mobile banking platform.

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Responsibilities:

• Provide excellent customer service to ICICI Bank's mobile banking customers via phone, email, and chat.
• Resolve customer queries and issues related to mobile banking.
• Cross-sell products and services to mobile banking customers.
• Provide general information about ICICI Bank's mobile banking platform.
• Stay up-to-date on the latest mobile banking trends and technologies.

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Skills:

• Excellent customer service skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Experience with mobile banking platforms is a plus.