ICICI Bank Recruitment 2023

The Customer Service Trainee will provide support to customers by addressing their inquiries and complaints via telephone and email.

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Responsibilities:

• Manage customer inquiries and complaints via telephone and email
• Update customer information and database
• Maintain customer satisfaction through excellent customer service

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Qualifications:

• High school diploma
• 1-3 years of customer service experience
• Good communication skills
• Excellent problem solving skills