IndiGo Recruitment 2024

We are seeking a dedicated and resourceful Back Office Assistant to provide excellent customer service in a fast-paced environment at IndiGo. The ideal candidate is a self-starter with strong problem-solving skills and a passion for customer service.

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Responsibilities:

• Customer Service: Respond to customer inquiries via phone, email, and in-person, ensuring a high level of customer satisfaction.
• Technical Support: Troubleshoot technical issues related to ticket booking, flight status, and other services.
• Documentation: Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

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Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in computer systems, with a focus on troubleshooting and issue resolution.

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