Indigo Recruitment 2024

As a Front Office Coordinator at IndiGo, you'll be the friendly face, the organizational guru, and the problem-solving ninja ensuring smooth passenger flow and efficient airport operations. You'll handle a variety of tasks, from check-in and boarding procedures to assisting passengers with queries and ensuring their seamless travel experience.

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Responsibilities:

• Welcome Warrior: Greet passengers with warmth and professionalism, registering check-in luggage and verifying travel documents.
• Boarding Boss: Manage boarding procedures efficiently, ensuring passenger safety and adherence to flight schedules.
• Information Architect: Assist passengers with queries and concerns, providing accurate information about flights, schedules, and airport services.
• Problem Solver: Address passenger issues calmly and effectively, finding solutions to ensure a smooth and satisfactory travel experience.
• Communication Catalyst: Maintain clear communication with airport personnel and airline staff to ensure coordinated operations.
• Documentation Dynamo: Maintain accurate records of passenger check-in, boarding, and other relevant information.

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Skills:

• High school diploma or equivalent (freshers welcome!).
• Excellent communication and interpersonal skills, interacting with passengers and colleagues with clarity and courtesy.
• Strong organizational skills and attention to detail, ensuring efficient workflow and accuracy in documentation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills and the ability to handle challenging situations calmly and effectively.
• A positive and proactive attitude with a focus on customer service and service excellence.