Manager, National Australia Bank

Job Summary

The Manager, National Australia Bank is responsible for leading a team of banking professionals to achieve business objectives, drive customer growth, and maintain a high level of customer satisfaction.

Key Responsibilities

The Manager will be accountable for:

Business Growth and Development

Developing and implementing business strategies to drive revenue growth, increase market share, and expand customer base

Team Management

Leading, motivating, and developing a team of banking professionals to achieve business objectives, providing coaching, guidance, and feedback to ensure high performance

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Customer Relationship Management

Building and maintaining strong relationships with customers, identifying their financial needs, and providing tailored solutions to meet their requirements

Risk Management

Identifying, assessing, and mitigating risks associated with lending, credit, and operational activities, ensuring compliance with regulatory requirements and bank policies

Operational Efficiency

Streamlining processes, improving efficiency, and reducing costs to enhance customer experience and drive business growth

Stakeholder Management

Collaborating with internal stakeholders, including product specialists, credit teams, and support functions, to ensure seamless delivery of banking services

Skills and Qualifications

The successful candidate will possess:

Education

A Bachelor’s degree in Business, Finance, or a related field

Experience

At least 5 years of experience in a management role in the banking industry, with a proven track record of achieving business objectives and leading high-performing teams

Skills

Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams

Knowledge

In-depth knowledge of banking products, services, and regulations, with a strong understanding of risk management principles and practices

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