PC Technician in TCS

As a PC Technician at TCS, you will play a vital role in supporting the company's IT infrastructure by diagnosing, troubleshooting, and resolving hardware and software issues on desktop computers, laptops, and peripheral devices. You will work independently and collaboratively with colleagues and clients to ensure efficient and reliable operation of computer systems.

TCS Careers

Responsibilities:

Diagnose and troubleshoot hardware and software issues on desktops, laptops, and peripherals.
Perform repairs and replacements of faulty components, following established procedures and safety guidelines.
Install, configure, and maintain operating systems, applications, and software updates.
Provide technical support to users, both remotely and onsite, resolving their queries and issues efficiently.
Maintain accurate documentation of service requests, repairs, and troubleshooting steps.
Adhere to all company policies and procedures related to IT security and data privacy.

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Skills:

Strong understanding of computer hardware and software components, including operating systems, network protocols, and troubleshooting methodologies.
Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
Effective communication and interpersonal skills, both written and verbal, to interact with users and colleagues clearly and professionally.
Ability to work independently and prioritize tasks effectively, meeting deadlines consistently.
Proficient in using diagnostic tools and software applications relevant to PC maintenance.

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