RBL Bank Recruitment 2023

RBL Bank, a leading private sector bank in India, is currently hiring for the position of Lobby Sales Officer. This is an excellent opportunity for individuals who are passionate about sales and customer service and are looking to build a career in the banking sector.

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Responsibilities:

1. Engaging with customers in the branch lobby, understanding their financial needs, and providing suitable banking solutions.
2. Cross-selling and upselling a range of bank products and services, such as savings accounts, fixed deposits, loans, credit cards, insurance, etc.
3. Building strong relationships with customers and providing excellent customer service.
4. Meeting sales targets and contributing to the overall business growth of the branch.
5. Providing accurate and up-to-date information about bank products, services, and promotional offers to customers.
6. Handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
7. Collaborating with the branch team and other departments to deliver a seamless banking experience for customers.
8. Keeping abreast of market trends, competitor activities, and regulatory changes affecting the banking industry.

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Qualifications:

1. Graduation in any discipline.
2. Proven experience in sales or customer service, preferably in the banking or financial services industry.
3. Excellent interpersonal and communication skills.
4. Strong sales and negotiation skills.
5. Customer-centric approach and ability to build and maintain relationships.
6. Target-driven and result-oriented mindset.
7. Good knowledge of banking products, services, and procedures.
8. Ability to work in a fast-paced environment and adapt to changing business needs.
9. Basic computer literacy.