Swiggy Recruitment 2024

We are in search of a motivated and skilled individual to join our team as a Team Leader in Swiggy. As a Team Leader, you will be responsible for overseeing the daily operations of our delivery team and ensuring the timely and efficient delivery of orders to our customers. This is a great opportunity for someone who is passionate about the food industry and has previous experience in a leadership role.

Swiggy Careers

Responsibilities:

1. Managing Delivery Team: As a Team Leader, you will be responsible for managing and leading a team of delivery executives, ensuring they are meeting their targets and providing excellent service to our customers.

2. Monitoring and Improving Processes: You will need to analyze delivery data and customer feedback to identify any areas for improvement. You will then work with your team to implement new processes and strategies to improve the overall delivery experience.

3. Handling Customer Issues: In the event of any customer complaints or issues, you will be responsible for handling them in a timely and professional manner. This may involve investigating the issue, coordinating with other teams, and providing a satisfactory resolution to the customer.

Swiggy Jobs Near Me

Skills:

1. Excellent Leadership Skills: As a Team Leader, you will need to have strong leadership skills to effectively manage and motivate your team.

2. Problem Solving: You should have the ability to think on your feet and come up with creative solutions to address any issues that may arise during the delivery process.

3. Time Management: This role requires excellent time management skills to ensure the smooth and timely delivery of all orders.