Tata Sky Recruitment 2023

Tata Sky, a leading direct-to-home satellite television provider in India, is currently offering job opportunities for the position of Back Office Staff. This is an exciting role for individuals interested in providing support and ensuring smooth operations behind the scenes. As a Back Office Staff member at Tata Sky, you will play a crucial role in handling administrative tasks and assisting with various back-office functions.

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Responsibilities:

1. Perform administrative tasks, such as data entry, record keeping, and documentation.
2. Assist with inventory management, including tracking stock levels and coordinating with suppliers.
3. Handle customer inquiries and provide timely and accurate responses.
4. Support the billing and payment processing activities.
5. Coordinate with other departments to ensure effective communication and collaboration.
6. Assist in generating reports and analyzing data for operational purposes.
7. Maintain and update databases, ensuring data accuracy and integrity.
8. Assist in resolving customer complaints or issues by providing appropriate solutions.
9. Handle incoming and outgoing correspondence, including emails and phone calls.
10. Follow company policies and procedures to ensure compliance and efficient workflow.

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Qualifications:

1. High school diploma or equivalent educational qualification.
2. Strong verbal and written communication skills.
3. Good organizational and multitasking abilities.
4. Attention to detail and accuracy in performing tasks.
5. Proficient in basic computer skills, including MS Office applications.
6. Ability to work well in a team and collaborate with others.
7. Customer service-oriented mindset.
8. Prior experience in back-office roles or customer service is a plus.
9. Knowledge of the telecommunications or broadcasting industry is an advantage.
10. Willingness to work in shifts, including weekends and holidays, as per business requirements.