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As a Desktop Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.

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Responsibilities:

• Respond to queries either in person or over the phone.
• Write training manuals and train computer users.
• Maintain daily performance of computer systems.
• Respond to email messages for customers seeking help.
• Ask questions to determine the nature of the problem.

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Skills:

• Strong problem-solving skills.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Proficiency in English.

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