VI Recruitment 2023

The Help Desk is responsible for providing support to users of the company's computer systems and software.

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Responsibilities:

• Respond to user queries and problems via telephone, email
• Diagnose and resolve problems with company computer systems
• Provide advice and training to users on how to use company computer systems
• Document user queries and problems

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Qualifications:

• Proven experience providing help desk support
• Strong troubleshooting skills
• Excellent communication skills