WFH Job Vacancy in IndiGo

As a Back Office Assistant at IndiGo, you will play a crucial role in supporting the smooth functioning of our various departments.

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Responsibilities:

• Providing administrative support: Manage schedules, maintain records, prepare reports, and handle other administrative tasks as assigned.
• Processing passenger queries: Assist passengers with reservations, ticketing, baggage inquiries, and other concerns through phone, email, and in-person interactions.
• Coordinating with various departments: Collaborate with different teams within IndiGo to ensure smooth information flow and efficient operations.
• Maintaining data accuracy: Ensure accuracy and completeness of data in various systems and records.
• Performing other duties as assigned: Be adaptable and willing to take on additional responsibilities as needed.

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Skills:

• Excellent communication and interpersonal skills: Ability to interact effectively with colleagues, passengers, and other stakeholders.
• Strong organizational and time management skills: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Proficiency in MS Office Suite: Adept in using Word, Excel, PowerPoint, and Outlook.
• Attention to detail: Ability to work accurately and meticulously.
• Teamwork and collaboration: Ability to work effectively within a team and contribute to a positive work environment.

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