Position title
WhiteHat Jr. Recruitment 2023 - Executive - Student Concierge
Job Location
Mumbai, Maharashtra, India
Remote work from: India




Base Salary
Rs.28,000-Rs.35,000 Per month
Qualifications

Graduate

Employment Type
Full-time, Work From Home




 

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Description

WhiteHat Jr. Recruitment 2023

Job Description: WhiteHat Jr. is looking for a passionate, customer service executive with a deep passion for re-inventing early childhood education.

  • Should be able to handle end to end communication(s) with the Student/Teacher(s)

  • Responsible for the Customer Satisfaction of the entire conversation

  • Responsible for building relationships with the students and teachers in order to ensure end to end resolution is provided at one go

  • Voice / Chat associate - will be responsible for resolving tickets within pre-defined timelines

  • Email associate - will be responsible for resolving tickets raised on emails within pre-defined timelines

  • Should be open to work in rotational shifts as per business requirements

 




Position Title: Executive - Student Concierge

Department: Customer Experience

Company : WhiteHat Jr.

Job Location: Mumbai

No Of Vacancies: Various

Skill Required: 

  • Minimum of 1 year experience within a contact center environment

  • Experience within the customer services domain (Email/Chat/Voice) with a proven history of credible performance

  • Candidates from any of these industries – Ed-Tech, E-Commerce, BPO/ITES, Telecom/ E-learning are preferred

  • Excellent communication skills (verbal & written)

Years of Experience:  min 1 Year

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Date posted
December 20, 2022
Valid through
March 31, 2023
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Position: WhiteHat Jr. Recruitment 2023 - Executive - Student Concierge

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