Position title
Zepto Recruitment 2023 - Work From Home - Customer Support Post
Job Location
India
Remote work from: India




Base Salary
Rs.18,000 -Rs.27,000 Per month
Qualifications

Graduate

Employment Type
Full-time, Work From Home




 

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Description

Zepto Recruitment 2023

Call Centers Executive Customer Service reps to primarily handle inbound calls, where customers would reach out to agents via phone calls to resolve their issues. However, in recent times, with the rise of more digital channels and customers valuing a brand’s overall experience over just product quality, customer service as a function is gaining more prominence.

Responsibility:

Collect prompt and accurate customer feedback

Document knowledge as solution articles

Master the use of a help desk software

Take ownership of customer issues

Troubleshoot problems and drive resolutions

Escalate unresolved issues to relevant internal teams




Position Title: Customer Support

Department: BPO.

Company: Zepto.

Job Location: All India.

No Of Vacancies: Various

Experience: Freshers

Age Limit: Below 45

Skills:

  1. Communication skills
  2. Competent technical knowledge
  3. Ability to multitask
  4. Attention to detail
  5. Ability to honor deadlines
  6. A proactive approach to support
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Date posted
December 24, 2022
Valid through
March 31, 2023
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Position: Zepto Recruitment 2023 - Work From Home - Customer Support Post

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