Position title
Zomato Jobs For Freshers - Highest Paying Jobs - Customer Care Associate
Job Location
India
Remote work from: IND




Base Salary
USD.12-USD.21 Per hour
Qualifications

12th Pass, Graduate

Employment Type
Full-time




 

Description

Zomato Jobs For Freshers

As a Customer Care Associate, you'll be the heart and voice of Zomato, ensuring a seamless and delightful experience for every customer on our platform. You'll be their go-to person for resolving concerns, answering questions, and providing support across various channels like chat, email, and phone. Your empathy, problem-solving skills, and commitment to excellence will be key in building lasting relationships and fostering customer loyalty.

Zomato Careers

Responsibilities:

  • Be the voice of Zomato: Respond to customer inquiries and complaints promptly and professionally through chat, email, and phone.
  • Resolve issues efficiently: Work collaboratively with internal teams to investigate and resolve customer concerns related to orders, deliveries, payments, and account-related issues.
  • Go the extra mile: Deliver exceptional service by exceeding customer expectations and proactively offering solutions.
  • Be a learning sponge: Continuously stay updated on Zomato's policies, services, and features to provide accurate and informed assistance.
  • Contribute to growth: Analyze customer feedback and identify areas for improvement in Zomato's offerings and services.

Zomato Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills: Build rapport with customers, actively listen to their concerns, and communicate clearly and concisely.
  • Problem-solving and analytical skills: Identify the root cause of customer issues and devise effective solutions.
  • Multitasking and time management: Handle multiple inquiries simultaneously while meeting deadlines and performance targets.
  • Adaptability and willingness to learn: Embrace new technologies, policies, and procedures quickly.
  • Positive and empathetic attitude: Maintain a calm and helpful demeanor even in challenging situations.

 

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Important Links

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Date posted
February 26, 2024
Valid through
August 31, 2024
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Position: Zomato Jobs For Freshers - Highest Paying Jobs - Customer Care Associate

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