Infosys Careers 2023

We are looking for Customer Relationship Managers to join our team. The ideal candidate will be a highly motivated and results-oriented individual with strong customer service skills. The Customer Relationship Manager will be responsible for managing a portfolio of customers and ensuring that they receive the best possible service.

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Responsibilities:

• Manage a portfolio of customers.
• Ensure that customers receive the best possible service.
• Identify and resolve customer issues.
• Upsell and cross-sell products and services to customers.
• Track and analyze customer satisfaction levels.
• Work with other departments to improve customer service processes.

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Qualifications:

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Experience with customer relationship management (CRM) software.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.