Flipkart Recruitment 2023

As a Customer Service Trainee at Flipkart, you will be responsible for providing exceptional customer service and support. You will work closely with our customer service team to resolve customer inquiries and ensure a positive customer experience.

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Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and escalate to the appropriate team as needed.
• Maintain a high level of product and service knowledge to effectively answer customer questions.

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Skills:

• Strong communication and interpersonal skills, with the ability to interact with customers in a professional and friendly manner.
• Strong problem-solving skills and the ability to think creatively to resolve customer issues.
• Ability to work in a fast-paced, team-oriented environment.
• Strong computer skills and proficiency in Microsoft Office.