Big Basket Recruitment 2023

We are seeking a skilled and enthusiastic Customer Care Associate to join our team at Big Basket. The successful candidate will be responsible for handling customer inquiries, complaints, and concerns with the highest degree of courtesy and professionalism.

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Responsibilities:

• Answering customer inquiries via phone, email, and live chat in a timely and professional manner
• Resolving customer complaints and issues with empathy and understanding
• Maintaining accurate records of all customer interactions and transactions

Big Basket Careers

Skills:

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in high-pressure situations
• Strong problem-solving skills