Position title
Standard Chartered Bank Jobs - Job Bank - Freshers Job For Customer Service Trainee
Job Location
India
Remote work from: IN; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; RU; ES; CH; UK; GB; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO




Base Salary
USD.14-USD.23 Per hour
Qualifications

Graduate, Post Graduate




 

 

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Employment Type
Full-time
Description

Standard Chartered Bank Recruitment 2024

Are you passionate about building relationships and providing exceptional service? Do you thrive in a fast-paced environment and enjoy helping others? If so, a career as a Customer Service Trainee at Standard Chartered Bank could be the perfect opportunity for you!

Standard Chartered Jobs Near Me

Standard Chartered Bank is a leading international banking group with a long and distinguished history. We offer a wide range of financial products and services to our clients around the world. We're looking for talented and motivated individuals to join our growing team as Customer Service Trainees. In this role, you'll play a vital role in providing exceptional customer service and support.

Summary

As a Customer Service Trainee at Standard Chartered Bank, you'll gain valuable experience in the financial services industry. You'll be responsible for interacting with customers via phone, email, and chat, answering their questions, resolving their issues, and exceeding their expectations. This is a fantastic opportunity for those looking to launch a rewarding career in customer service.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Research and resolve customer issues accurately and efficiently.
  • Provide clear and concise explanations of products and services.
  • Upsell and cross-sell banking products and services according to company guidelines.
  • Escalate complex issues to the appropriate team members.
  • Maintain accurate and up-to-date customer records.
  • Adhere to all company policies and procedures.
  • Continuously learn and develop your customer service skills.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • A genuine passion for providing exceptional customer service.
  • Ability to learn new information quickly and effectively.
  • A positive and enthusiastic attitude.

Experience

  • This is a great opportunity for recent graduates or individuals with limited customer service experience.

   

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Why Join Standard Chartered Bank ?

Standard Chartered Bank offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development. We're also a company that values its employees and is committed to creating a positive and inclusive work environment. Here are just a few reasons why you'll love working at Standard Chartered Bank:

  • Opportunity to grow: We offer a variety of training and development programs to help you grow your career.
  • Competitive salary and benefits: We offer a competitive salary and benefits package, including health insurance, paid time off, and a retirement plan.
  • Positive work environment: We're committed to creating a positive and inclusive work environment where everyone feels valued and respected.
  • Make a difference: You'll have the opportunity to make a real difference in the lives of our customers.
  • Global reach: Standard Chartered Bank is a global company with offices in over 60 countries. You'll have the opportunity to work with people from all over the world.

Application Process

If you're interested in joining our team, please submit your resume and cover letter online. We look forward to hearing from you!

Motivate to Join

This is a great opportunity to launch a rewarding career in customer service at a leading international bank. If you're looking for a challenging and rewarding role where you can make a difference, we encourage you to apply!

General Overview

As a Customer Service Trainee at Standard Chartered Bank, you'll gain valuable experience in the financial services industry. You'll play a vital role in providing exceptional customer service and support, and you'll have the opportunity to grow your career with a leading international bank.

Join us and build a bright future at Standard Chartered Bank!

   

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Important Links

Find the Link in Apply Now Button



Date posted
March 27, 2024
Valid through
December 31, 2024
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Position: Standard Chartered Bank Jobs - Job Bank - Freshers Job For Customer Service Trainee

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