Marriott Recruitment 2024

Do you have a passion for creating exceptional guest experiences? Are you a people person with a knack for problem-solving? If so, a career as a Call Center Representative at Marriott could be the perfect fit for you!

Marriott Jobs Near Me

In this fast-paced role, you'll be the first point of contact for our valued guests, providing them with exceptional service and support. You'll play a vital role in ensuring every guest has a memorable stay at Marriott.

About Marriott

Marriott is a leading hospitality company with a portfolio of incredible brands known for their world-class service and unforgettable experiences. We offer a dynamic and rewarding work environment where you can grow your career and make a real difference.

Summary

As a Call Center Representative, you'll be the friendly voice on the other end of the phone, providing exceptional customer service to our guests. You'll answer their questions, address their concerns, and help them plan their dream Marriott stay. This is a remote position, so you can work from the comfort of your own home and enjoy a flexible schedule.

Key Responsibilities

• Answer incoming calls from guests in a timely and professional manner.
• Listen attentively to guest inquiries and concerns.
• Research and provide accurate information about Marriott hotels, services, and promotions.
• Make hotel reservations and handle modifications or cancellations.
• Resolve guest complaints and work towards achieving their satisfaction.
• Upsell additional services and amenities to enhance the guest experience (optional, depending on the specific program).
• Document all guest interactions accurately and efficiently.
• Maintain a positive and professional demeanor at all times.
• Adhere to company policies and procedures.

Required Skills and Qualifications

• Excellent communication and interpersonal skills.
• Active listening skills.
• Problem-solving and critical thinking abilities.
• Ability to work independently and as part of a team.
• Strong computer skills and proficiency in relevant software (Microsoft Office Suite, CRM systems).
• A positive and enthusiastic attitude.
• The ability to work effectively in a fast-paced environment.

Experience

This position is open to both experienced call center representatives and motivated individuals with a strong desire to build a career in hospitality. We provide comprehensive training to ensure you have the skills and knowledge to succeed in this role.

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Why Join Marriott ?

• Competitive salary and benefits package.
• Opportunity to work for a world-renowned hospitality company.
• Flexible work schedule (remote position).
• Comprehensive training and development programs.
• Positive and supportive work environment.
• A chance to make a difference in the lives of our guests.

Application Process

To apply for this exciting opportunity, please submit your resume and cover letter online. We look forward to hearing from you!

Join the Marriott Family!

Working at Marriott is more than just a job; it's an opportunity to be part of a global hospitality family. We are committed to creating a positive and inclusive work environment where our associates can thrive. If you are passionate about exceeding guest expectations and building a rewarding career, we encourage you to apply!

In Conclusion

As a Call Center Representative at Marriott, you'll play a vital role in creating memorable experiences for our guests. You'll have the opportunity to develop your customer service skills, work in a dynamic environment, and contribute to the success of a world-class hospitality company. If you are ready to embark on a rewarding career journey, we invite you to join the Marriott team!

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs