Hexaware Technologies Careers - Freshers Job - Customer Support Executive Post

Job Description:

Hexaware Technologies is looking for enthusiastic and motivated individuals to join our team as Customer Support Executives. If you are a fresher eager to start your career in a dynamic and innovative company, this is the perfect opportunity for you!

Responsibilities:

• Handle inbound and outbound customer calls in a professional manner.
• Address customer inquiries and resolve issues efficiently.
• Provide accurate information and guidance on our products and services.
• Maintain customer records by updating account information.
• Ensure customer satisfaction by delivering excellent service.
• Escalate complex issues to higher authorities when necessary.
• Collaborate with team members to improve customer service processes.
• Adhere to company policies and procedures during interactions.

Requirements:

• Bachelor's degree in any discipline.
• Strong verbal and written communication skills.
• Good problem-solving abilities and attention to detail.
• Basic computer skills and familiarity with MS Office.
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to learn.
• Previous experience in customer support (preferred but not required).

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Benefits:

• Competitive salary package.
• Comprehensive training programs to enhance your skills.
• Opportunities for career growth and development.
• Friendly and supportive work environment.
• Health insurance and other employee benefits.

Join Hexaware Technologies and kickstart your career as a Customer Support Executive. Apply now and become a part of our dynamic team!

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